Jon was very understanding and easy to work with. what a great guy!!!
Very nice gentlemen! professional clean up! Even dusted and put our furniture back to usable space! Highly recommend!
Everybody I have come to communicate with has been so nice and sincere, everyone that has been to the house has been professional and I trust them, they did a really great job and explained everything to me so I could understand! Thank you for everything!
RestorePro is on speed dial here at my place of work. Very professional, courteous, and do excellent work.
When I think of my experience with this company I think of how they are at the top of the industry with what they do. They are informative about what is happening and are extremely professional. Thank you Jon & restore pro!
Lem and his staff came out and cleaned our carpets – they did a great job! Highly recommended.
Very happy with how fast RestorePro responded to our emergency. Needed them on a Sunday morning and they had a team ready to go. Very friendly too. Will be happy to recommend them.
When our basement flooded, RestorePro was at our residence within a few 2 hours of calling the company. The workers were so helpful in relieving our stress; they were also professional and friendly. RestorePro made sure that everything was as it should be before taking all the fans out of our home. If you ever find yourself in an unfortunate flooding situation like we did, you will be well taken care of once you call RestorePro.
The crew that came to our office was extremely professional and timely! They got the job done efficiently and the carpets looked great once they were complete! High recommend the whole team!
Lem & his team at Restore Pro are very responsive & professional. They personally cleaned my carpets and have helped dozens of my customers in their worst time of need.
I have personally used Restore Pro. I appreciate their timeliness, attention to detail and great customer service. The owner is very involved and their representative Lem is one of the best in the business.
They did a great job. They were extremely helpful and professional! They did respond quickly also. Would definitely use them again. Thanks
In an emergency, response time is critical. Property and well-being suffer more damage every second that goes by. Call RestorePro. Have their number ready. You can also partner with them beforehand — RestorePro offers emergency response planning that will make a big difference in your preparedness and outcome.
I have known Jon Fields professionally for two years. I have seen his team at work and they do an amazing job. His team understands when an emergency happens time is of the essence and they are on site quickly and get the job done! Highly recommend!!
Without a doubt, the best carpet cleaning service I have ever used.
Very professional in all aspects of the job. The carpet was beautiful and stains that other companies could not remove are now gone.
Highly recommend RestorePro for all cleaning jobs.
I am an Insurance Agent and use recommend Restore Pro to many of my clients. Restore Pro has always been very professional and have always done a great job getting my insureds property clean and looking great.
Owner Jon Fields and I have had a professional business relationship for years. As an insurance agent for the past 28 years – it is essential to know when you direct insurance claims to his business that the end result will be completed fully along with a satisfied client. Whether it’s the 250K fire loss or the small basement water backup, Jon’s employees tackle the job properly and restores home/business back to where it needs to be. Available whenever I need them – I would recommend their services to anyone. Jobs sometimes expose additional issues – Jon and his staff deal with the adjuster/agent – customers don’t need the additional headache/worries – the initial problem causes enough customer worries.
Restore Pro responded immediately to my call for help. After initial water was removed from a failed sump pump, they were here the next day and did their magic! Remaining water was removed and fans set up… 3 days later we were good to go.
Very professional and courteous. Service was outstanding and helped us through what was a very stressful situation.
Restore responded when they heard I experienced a fire at my coffee roasting facility. They drove an hour to meet me and inspect for damage. They concluded that smoke damage was not evident and I did not need their fire damage services. What they did next really impressed me! They put me in contact with a company who could clean my roaster to certify it was food safe following the fire. That company cleaned my equipment fast and professionally. I appreciate the partnership with ResotrePro. They made things happen for me while giving me peace of mind and guiding me through the process. They will be my first call in any future emergencies! Thanks, RestorePro!
If you need an excellent disaster clean-up and restoration company that will be your advocate with your insurance agency and provide exceptional service — this is the company to call. Honest, exceptional, and overall a great company. You will be happy you called them!
We had an issue in our office with a backed up sink. We called Restor Pro and staff showed up, assessed the situation and got our office kitchen dried out! All the staff kept us informed and were knowledgeable. I would call them again!
I used them for a mold remediation a couple years ago. Highly recommend!!! I had other companies come out and RestorePro was far more knowledgeable and did a great job.
Restore pro came into my bosses business and gave an exceptional customer service experience. They checked in often to make sure the process with our claim and clean up was going smoothly. They are the type of company that you can call late at night in an emergency that would be there for you and your family ASAP ! 10/10 would highly recommend.
Rusty & his crew are amazing. Not only are they the politest people to work with but their cleaning skills are above & beyond. We thought the carpet in one of our rentals was ruined but they proved us wrong. The outcome was just unbelievable. Highly recommend!!
We moved into our house about 2 months ago and it has already flooded.
We are extremely pleased with the results of our recent carpet cleaning. There were a few grease stains we really needed to have removed in our family room, OR it was carpet replacement time. Lem was knowledgeable and professional. He removed the stains-COMPLETELY! (In my opinion, they look like new again!) We will recommend RestorePro every time.
Restorepro was extremely helpful with getting our basement cleaned up and walking us through each step of placing our homeowners claim. We would 1,000% recommend them to anyone!
WOW! Lem did an excellent job on our hotel- These stairs needed attention and he did a great job. I will definitely use him again. Courteous, quick to respond to messages and a fair price.
Jon and crew completed work on a very tricky toxic spill for me and did an excellent job. Followed up with me and answered all my questions and addressed concerns. Fantastic work I highly recommend them!
We recently had a basement backup resulting from heavy rain and high water. We contacted RestorePro at midnight. They came out the next morning (our request) and went to work removing remaining water, drying, applying antimicrobials, etc. The team was in and out all week installing fan, moving shelves, and drying the basement. The staff was very professional and kind, in every way. They worked as a team and had much respect for each other. A big thank you to Jason, Chris, Al and the rest of the team that was here to help us! Thank you LaClaire in the office. She was also very professional and kind.
During the heavy rains of May I had a flood in the lower level of my house. I called RestorePro, Inc. and they were there within hours to start cleaning and drying up the water. I hadn’t used that area in a year, so it made their job even more challenging. The whole process was very stress free for me, which I really appreciated. They did a great job, and the workers were very professional. Thank you RestorePro, Inc. for helping me through this disaster.
Please accept my deepest gratitude for your generosity yesterday. We have relied on you when times were bad, and you have always come through for us. Your donation was much more than expected, and we are proud to have you in Perkins Township! Your help in disinfecting all our cruisers and our department makes us all feel a little safer.
The job you did was tremendous! Your team was friendly, efficient, and very easy to work with. The product was easy to work around without offensive odors.
In this time of our Covid 19 pandemic, having extra peace of mind is a commodity that is worth its weight in gold! Some people feel the pandemic is overhyped, others do not; regardless of any one person’s feelings, my job is to ensure that the Perkins Township Police Department is able to provide police services to this amazing community. Keeping our officers and staff healthy, and giving that peace of mind, helps me get the job done. I want you and your staff to know how much we appreciate your generosity.
We look forward to our continued relationship and hope you can give your team our enclosed challenge coins. On the coin is the term “United we Stand” which means a lot to me. America is finding out those companies, like yours, are stepping up to be a solution to the faceless enemy we are now fighting!
Thank you!
Perkins Township Police Department
Special thanks to Jon, Rusty, and the crew at RestorePro, Sandusky. They recently donated their services to disinfect our offices and cruisers. Thank you for looking out for the safety of our employees!
Thank you so much for the service you provided. You made it a lot easier for me at such a stressful time.
Everyone I came in contact with from your company was kind, helpful and very professional. I would highly recommend your company.
Thank you,
Lexington, Ohio
I wanted to take a moment to thank you for the outstanding performance of your crew on the asbestos removal project for the Humane Society of Erie County. From the beginning, we were confident we had made the right choice in selecting your company as our contractor. You not only supplied us with a detailed proposal but also took the time to explain the asbestos removal process and answer our questions.
Your team handled the project in a timely manner with a high level of professionalism. In watching them work, it was evident the crew was well-trained and knowledgeable on the proper handling of the material, leaving us without any concern.
I would wholeheartedly recommend RestorePro to anyone in need of a clean-up job in which environmental issues and safety are of utmost importance.
With best regards,
Sandusky, Ohio
Please accept this letter as my endorsement of RestorePro, Inc.As Property Manager for Hoty Enterprises, over the past couple of years I have had several situations that required the services of a professional mold remediation contractor. On every occasion, the personnel from RestorePro have responded swiftly to my request for inspection and proposal. I’ve always been able to count on them to get on the job quickly and execute the work efficiently to keep remodel and move-in schedules on track. Jon and his crew at RestorePro truly understand the various aspects of our business and the demands often placed on commercial property managers. Their attention to detail and strong work ethic gives me peace of mind that any issue present will be resolved when we hand over the keys to a new tenant. At Hoty Enterprises, our reputation is of the utmost importance, thus we are extremely selective in our choice of specialty contractors. Through their high-quality job performance, RestorePro has earned our trust. We will continue to call upon the professionals at RestorePro for our mold mitigation needs, and highly recommend their work to others. Sincerely,
Sandusky, OH
Cardno ATC is pleased to present this letter of recommendation on behalf of Jon Fields and RestorePro, Inc. Cardno ATC has worked with RestorePro on numerous microbial (mold) remediation projects over the last 10 years including the proper clean-up and disinfection of mold impacts as well as black (sewer) water & bacteria impacts to occupied spaces. I consider RestorePro experts at difficult crawl space remediation projects and a solid structural drying contractor.
Mr. Fields and the RestorePro associates have demonstrated the ability to properly assess building defects (water impacts, hidden damage, etc.) and apply state-of-the-industry Building Science concepts and strategies to mitigate those defects and remediate the biological hazards that result.
If you have any questions, please call me at 614-367-8740.
Sincerely,
Cardno ATC
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